Paul from SWISCO responded:
September 16, 2019
I believe the part you're referring to is known as a take out clip, like the 16-002. There's only one clip needed to be able to install in the replacement balance. As long as it is installed where it should be within the jam, there shouldn't be any on-going issues. Have you had the opportunity to review our video on replacement balances? If not, take a look at the video below and see if this helps. |
Tom from SWISCO responded:
September 25, 2019
If your window is missing a take out clip, then you have two options: you can purchase a new take out clip and install that, then replace your balances as shown in the video. Or, as a temporary measure, you can drill a hole just below where the old take out clip went and install a screw. You want the screw to stick up a little, just enough so that it catches the balance just as a take out clip would. When the balances are replaced and you're all done, simply remove the screw. |
Tom from SWISCO responded:
September 25, 2019
Thank you! Please let us know if you have any questions. |