Broken Balance/Pennco Inc. WIndow

Hey there,

Thanks for writing in! The balance shoe and the hook you have here appear to be the 15-105 Pivot Shoe and the 62-105 Heavy Duty Pointed Hook. To confirm that this the right shoe, you'll need to carefully compare the dimensions.

This shoe and hook are typically used along with a custom Series 770 Channel Balance. Although, your balances appear to be concealed by a channel balance cover. To identify the right replacement for your balances, I will need to know the length of the metal channel as well as the stamp from the balance. The stamp is used to determine the weight range the balances need to be able to carry to support the weight of the sash.

Since these will need to be a custom assembly, I'll need to know the exact number of balances you intend to purchase. There is an order minimum of (2) balances per custom order.

Take a look at the tutorial below that shows details on how to remove a tilt window channel balance.

Yes, you can still reinstall the sash once the balances are removed, you just won't be able to open the window since there will be nothing there to support the weight. 

As for the balance cover, most can be removed using something like a putty knife to pop it out of the channel. Just be careful not to apply too much pressure that could damage the cover.

The lead time for your balances will depend on the specifications that you need. Once we confirm the length and stamp code of your original balances, we'll be able to send over an order link with pricing and your delivery options will be calculated at checkout. 

Hi Amber,

Thanks for the photo. I do agree, your shoe appears to be closer in design to the 15-208 Pivot Lock Shoe. Again, to confirm that this is the right replacement, you'll need to remove the shoe and compare the dimensions and design below.

Alternate image for 15-208

The shoe is meant to help anchor the balance in the window channel and allows to the string to extend from and retract into the pulley system in the balance. Since it is extended from the balance and the pivot shoe is not locked in place by the break, that leads me to believe the balance may need to be replaced. I would suggest double checking the balance to be sure.