Paul from SWISCO responded:
October 4, 2016
Thanks for posting. I agree, this looks like our Series 850 balance. It could be possible to replace it with our Series 795 channel balance, though you would need to determine the width of the shoe, the length of the metal channel, and the weight of the sash. You would need an unbroken Series 850 balance to use as reference. |
Paul from SWISCO responded:
October 21, 2016
I apologize for the inconvenience. I'm afraid we never got a response from you on the 5th. That said, we show that the Series 795 comes with the 15-195 shoe, for which we have detailed dimensions on its respective store page. We also sell the smaller 15-194 separately, which is 15/16" wide. I'm still not sure what the width of your shoe is, but if it's closer to that you can just snap the 15-195 off the Series 795 you purchased and snap on the 15-194.
|
Tom from SWISCO responded:
October 25, 2016
We don't have the Series 795 made up with this shoe already installed, but we can make it a custom order. Don't worry, it's not as bad as it sounds. It basically sums up to me sending you a special link that lets you add the unique balance to your cart as if it were any other balance. I'll email you a custom order link for 32 of these right now, as a matter of fact. If you'd like to make any changes, let me know and I'd be happy to do so.
|
Tom from SWISCO responded:
October 28, 2016
You got it! I'll send you the appropriate custom links immediately.
Once you get these links, you can add the custom balances to your cart and continue shopping for standard parts as normal. |