Casey from SWISCO responded:
April 26, 2021
Hello, We'd be happy to look into this for you but it looks like the wings from the top balance attachment in your photos may have snapped off. If you could remove an undamaged balance from the other side or another window in the house, we'd be happy to narrow down your replacement options once we can see what the attachments originally looked like. Thank you! |
Casey from SWISCO responded:
April 27, 2021
In that case, take a look and compare our S350-27 channel balance with a 2640 strength option to yours. Thanks for posting! |