Casey from SWISCO responded:
August 13, 2020
This is a very unique installation for this non-tilt balance. I'm going to have one of our senior experts take a look and see if they have come across this set up in the past. We'll reach out when more information is available. Thank you! |
Paul from SWISCO responded:
August 14, 2020
I have a few questions regarding your unique balance system set up. You wrote the balance channel is 19" long but the photo of the channel shows 2830, which would be for a 29" channel balance. Also, you picked out the Series 351, which has a bottom nylon shoe depth 1". Does that match your dimensions? The cord clip is screwed on where normally it is a hook clip, like the 62-105. If everything checks out, we can custom make these balances with the 15-043 terminal clip so that you can screw it on to the sash. Will wait for your reply to determine how you would like to proceed. |
Casey from SWISCO responded:
August 17, 2020
We appreciate your patience and confirmation. We just sent over an order link and price quote for two of our S351-29 channel balances with the 19-043 terminal clip installed at the end of the pulley cord, which should install in a similar way to the clip in your photo. Take a look and please let us know if you have any other questions. Thank you! |