Channel balance

A quick learner from Irvine says:
This is 30" in length 1/2" wide. I have attached the pictures here. Please let me know what exactly I should order
User submitted photos of a window balance.
A quick learner from Irvine says:
Also it seems it is S395-30 from your website but the channel shoe looks different
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Tom from SWISCO responded:
I do not believe this is the Series 395 channel balance, considering your bottom shoe has wings. It looks more like either our S380-30 or S385-30. You will need to carefully measure your bottom shoe in order to confirm the better match. We have dimensions on each balance's respective store page you can use as reference.
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