Channel balance

A quick learner from Leesburg, VA says:

July 12, 2019

Hi! I have an inoperable window. Manufacturer is unknown. AAMA certification sticker identifies them as manufacturer PHP-07. It's a TILT single hung window. Series 810. The window was installed in 2005. It's obvious that the pulley on the channel balance has failed. I need to replace the part, but I need to be certain that the part is the correct part. Please advise. Thanx!

Addendum: I removed the channel balance. The base as well as the top were broken. Please refer to the photos. The markings on the opposite jamb are identical. That channel balance on the opposite jamb is working fine.

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Paul from SWISCO responded:

July 18, 2019

I see you recently ordered the S795-34 channel balance with a 34C option. I also agree that this balance looks like it could work. Be sure and get back to us to let us know how everything works out.

34" Series 795 Channel Balance

S795-34

$14.94

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