Tom from SWISCO responded:
June 12, 2020
Based on your photos, you have either our S380-28 or S385-28. The only difference between them is the size of the bottom fitting, which is indicated on their respective store pages. You'll need to measure your bottom fitting to confirm which one is best. The top sash guide, meanwhile, looks like a dead ringer for our 18-008. Comparison of the S380 and S385 balance shoes.
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