Channel balance

Home Owner from San Diego
Jul 7, 2024 5:48 pm
Need 2 channel balances for a window. The balance is 22 u=inches long including the plastic bits. The window weighs between 20 and 30 lbs. I have included some pictures. Please let me know what part I should order. Thank you for your help.
IMG_5778 IMG_5779 IMG_5780 IMG_5781 IMG_5782
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7 Replies
Jasmine
Jasmine from SWISCO
Jul 9, 2024 10:34 am
SWISCO
EXPERT

Thanks for posting! I am confident we can provide you with recommendations for the replacement balances you need but I'll need a bit more information to confirm the exact series you need.

May I see a photo of the pulley system in the center of the balance? There is where the string and spring meet in the middle.

I'll also need to know the exact weight of the sash. Unfortunately, the 20 - 30lb range is too wide to determine the stamp option needed for your replacements.

Please don't hesitate to reach out with any questions.

Home Owner from San Diego
Jul 12, 2024 12:34 pm
Thanks for getting back to me.

The window weighs 15 lbs.

I added a photo of the pulley system
IMG_5787
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Jasmine
Jasmine from SWISCO
Jul 12, 2024 3:35 pm
SWISCO
EXPERT

Thanks for the photos. It looks like you'll need either the Series 380 Channel Balance with a 1" shoe or the Series 385 Channel Balance with a 1-3/32" shoe. 

To determine which of these is the correct replacement, you'll need to confirm the depth of your bottom shoe as well as the length of the metal channel, not including the top and bottom attachments.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Home Owner from San Diego
Jul 12, 2024 5:06 pm
The metal channel is 20 7/8 inches
I think the bottom shoe is 1 3/32
However, for some of our other windows (same brand we ordered and used S380 balances)
Just realized there is a number stamped on the balance: 20 4 BO Caldnell.

Hope this is usefull.
Jasmine
Jasmine from SWISCO
Jul 15, 2024 8:25 am
SWISCO
EXPERT

If your bottom shoe measures 1-3/32", you'll need the S385-21 with a 2040 stamp option. This will support a sash weighing 15 to 23lbs.

Home Owner from San Diego
Jul 15, 2024 10:24 am
Just for my information, if the shoe measures 1 inch I need the S380-21?

Thank you for yur help.

Peter
Jasmine
Jasmine from SWISCO
Jul 15, 2024 10:41 am
SWISCO
EXPERT

Hi Peter,

Yes, that is correct. Please see the diagram provided above for reference.

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