Channel balance for non-tilt window

Quick Learner from Oceanside, CA

Jul 4, 2023 5:33 pm

Regarding my previous 2 posted questions. I'm wondering if your S385-29 channel balance will work? I weighed my window. It weighs 15 pounds. So would I need the 2820 option? Will this product work for me based on all the info and pictures I've sent. Thank you.

4 Replies

Jasmine from SWISCO

Jul 5, 2023 2:01 pm

Thanks for reaching out! I do see that you attempted to submit additional posts however there was a system error and the posts did not populate. Would you be able to resend your question again?

Our sincerest apologies for any inconvenience this may cause.

Quick Learner from Oceanside, CA

Jul 5, 2023 10:24 pm

I can't figure out which pictures I need to re-send. If you need any other pictures please tell me exactly what you need to see.

5 user uploaded images

Jasmine from SWISCO

Jul 6, 2023 8:13 am

Thanks for the photos, they are sufficient for providing you with a part recommendation. And again, our sincerest apologies.

Your channel balances could be either the S380-29 with a 1" shoe or the S385-29 with a 1-3/32" shoe. The metal channel of these balances is 29". To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Let me know if it does not match either measurement.

Also, you are correct, you will need to select the 2820 stamp for a sash weighing 12 to 16lbs.

Comparison of the S378, S380 and S385 balance shoes.