Channel balance problems

Question

Channel balance remains in frame when window closes and sometimes in the bottom of frame when opening window. This causes windows to get stuck and not work properly. I think the springs could be weak and causing the problem. I have 4 windows not working properly. Also I have a need a few take out clips. These are Kinro windows.

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2630 spring strength options for your replacement balances.

You can also weigh your sash to confirm which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight.

Lastly, take a look and compare our 16-002 take out clips to yours. Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.