Channel balance and pivot shoe

A handy person from Virginia says:
Window is hard to open and close. Channel balance is 25" and only markings are 2500 and BSL. It has a clip attached similar to 15-043. I have also attached the pivot shoe which looks very similar to 15-129. I assume I can use my existing pivot bars.
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thanks for posting! If the only problem is that the window is hard to open and close, I would first try lubricating the track with silicone spray and see if that helps. If the problem persists, then the balance itself is likely the culprit. See our Series 770 channel balance to start out.
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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Classifying Channel Balance Fittings
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