Channel balances 23DS 38 Traco Impact hung windows

A handy person from Boca Raton, FL says:
December 3, 2020
Hi,

I need to replace 2 broken channel balances which seems to be custom made as I cannot find them in your catalog.
Those channel are used for Traco single hung impact windows (no tilt)

Metal channel lenght is 24 in.

The top seems to be new security 19-041
Shoe seems to be 15-004

Engraved: 23DS 38
Weight of the window is 36lbs

I would also need 10 x take out 16-002 clips

Thanks
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Bob from SWISCO responded:
December 8, 2020

Thanks for writing in. We can replace this balance for you, but it has to be custom made due to its special spring strength, as denoted by that stamp code. I just sent you an email with a custom link enclosed to order a pair of these balances. You can add the 16-002 Takeout Clips to your cart separately. Let me know if you have any further questions. 
Channel Balance Top, New Security
Channel Balance Top, New Security
19-041
$1.30
Winged Channel Balance Shoe, 1-3/32" Depth
Winged Channel Balance Shoe, 1-3/32" Depth
15-004
$0.74
Take Out Clip
Take Out Clip
16-002
$0.41
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