I ordered the S380-27 option 2640 channel balances for this window a couple of times.
The state shown in the the photos has been going on for more than a year. Can you help me how to solve this problem.
It seems like it's always the left side.
Channel balances don't stay in
Quick Learner from West Covina, CA
Dec 27, 2017 3:01 pm
2 Replies
Paul from SWISCO
Jan 5, 2018 10:53 am
Hi! From your photos, it looks like your top take out clip, 16-002, is damaged and might be causing the problem. Also, check your top sash guides to see if they are broken, as that could be another problem.
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