Channel measurement for this Pivot Shoe?

Question

I'm needing to replace a pivot shoe and the broken one looks just like your Product Code: 15-177 (except white). I just want to check, on the dimensions. I haven't removed the broken one yet so I haven't measured it but the channel that it fits in is 1.5" and I noticed the 15-177 only measures 1.25". Is this the correct replacement part for a window with a 1.5" channel? Is there one just like this that is designed to fit a 1.5" channel?

Emily · Accepted Answer

Thanks for reaching out to us. It's hard to get accurate dimensions when the pivot shoe is still installed in the window track. We highly recommend you remove an undamaged version of your old hardware and compare the specifications to confirm they align with the 15-177.

The 15-177 sounds like it may not be what you need given the channel width. In order for us to help, we would need to see an undamaged version removed from the window.