Bob from SWISCO responded:
April 29, 2020
Thanks for posting. We can replace these balances for you, but they'll have to be custom made due to their unique design. I need just a little more information to get this going for you. We need to see the metal clip at the end of that cord. This clip attaches to the balance to the window jamb. It should either resemble our 15-198 or 19-043. If you can show this to us, we'll be able to get this started. Thanks. |
Bob from SWISCO responded:
April 30, 2020
Perfect, that's exactly what I needed to see. I've sent you an email with a custom link that contains a quote to order (2) of these balances. Let me know if you need a different amount, or have any questions prior to ordering. |