Hello. My friend's home in Grenada has a window that won't stay open. I am trying to help him fix it (you've helped me in the past). I took the bottom sash off and took these photos. I am not familiar with this type of mechanism. Does this look like something that can be fixed? Does this need a replacement part? If so, do you have recommendations?
Thank you.
Dona C
Coil

Home Owner from Florida and New Jersey
Apr 19, 2024 10:06 am
2 user uploaded images
2 Replies

Emily from SWISCO
Apr 22, 2024 1:20 pm


Thanks for reaching out to us, Dona. This is a coil balance assembly. We don't sell an exact match for the pivot shoe but have a look at the 15-199 which uses the 1/2" S160 and 3/8" S165 coil springs. To determine the proper spring weights, you will need to divide the sash weight by the total number of springs in the window.
To remove your hardware, we recommend the cut-out method as shown below.
I'll be here if you have any questions!
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