Please see pic, I am looking for the one on the left which has a larger shoe. We purchased the coil balance on the right and the pivot shoe is a bit too small.
Can you let me know if what we need is available.
Thanks,
Jack
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Bob from SWISCO responded:
September 25, 2020
Hey Jack. Sorry to hear the S140-20 didn't work for you. See our Return Policy here. Your old system looks more like a 15-180 Shoe, which uses our Series 190 Coil Balances sold separately. Look for stamps on the old coils to determine what spring weight you need; if there are none, or you are unsure, obtain the exact weight of your window sash. Give us that exact weight and we'll work it out for you. |
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Casey from SWISCO responded:
September 25, 2020
Unfortunately, your balance system is not offered as one assembly but that is usually a good thing because you can replace what's broken rather than replacing the entire assembly every time something goes bad. For a 20 pound sash, I would recommend using two S190-540 coils on each side of the window. Thanks for posting! |
