Please see pic, I am looking for the one on the left which has a larger shoe. We purchased the coil balance on the right and the pivot shoe is a bit too small.
Can you let me know if what we need is available.
Thanks,
Jack
Please see pic, I am looking for the one on the left which has a larger shoe. We purchased the coil balance on the right and the pivot shoe is a bit too small.
Can you let me know if what we need is available.
Thanks,
Jack
Hey Jack. Sorry to hear the S140-20 didn't work for you. See our Return Policy here. Your old system looks more like a 15-180 Shoe, which uses our Series 190 Coil Balances sold separately. Look for stamps on the old coils to determine what spring weight you need; if there are none, or you are unsure, obtain the exact weight of your window sash. Give us that exact weight and we'll work it out for you.
Unfortunately, your balance system is not offered as one assembly but that is usually a good thing because you can replace what's broken rather than replacing the entire assembly every time something goes bad.
For a 20 pound sash, I would recommend using two S190-540 coils on each side of the window. Thanks for posting!