Coil balance for 2005 Jeld Wen window

Hello!

Thank you for reaching out to us. I'm confident we can help with this but we'll need more information so that we can track down a match. Can you show us a photo of the pivot shoe removed from the window? The video below will show you how to do so using the cutout method. 

This is perfect, thank you! Our 15-199 pivot shoe is my recommendation. This is designed to be used with the 1/2" wide Series 160 and 3/8" wide Series 165 coil springs. You'll have to measure the width of the coil band to confirm the appropriate Series for the job. 

However, it is important to note that the 4.0 stamp on your spring represents the weight. So if you have (3) 4-pound springs on each side of the window, it would total 24 pounds of support which would be too strong if your sash is 20 pounds. Did you ever have any issues opening or closing the window? You may want to triple-check the sash weight just to be safe.