Coil balance springs

Handy Person from Youngstown, Ohio
House was built in 2004. Coil balance springs are broken on multiple windows. Can you direct me to what replacement parts I need? One picture is the sticker on one of the windows, one is a "good" coil balance and one picture is one of the broken balances that slid down the rail.

Thank you
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4 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help but we would need to see a photo of your pivot shoe and coils removed from the window to compare to our inventory. We've related a few videos to assist you with the replacement process. Thank you!

Handy Person from Youngstown, Ohio
Sorry for the delay, I didn't want to mess with windows as winter approached. Here are photos, removed, with dimensions. They're 3 coils each.
5 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

That's completely understandable. Your shoe appears to be a match for our 15-199. This shoe is designed to work with two sizes of coil spring: the 1/2" thick Series 165 and the 3/8" thick Series 160. You'll have to measure your original spring to confirm the better choice. Thanks for posting! 

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