Tom from SWISCO responded:
March 28, 2017
Thanks for posting. I'm confident we can help. Before we recommend anything, though, could I see a picture of your pivot shoe out of the window?
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Paul from SWISCO responded:
April 3, 2017
Great, this is a big help. The company that made your balances system actually discontinued this style, but replaced it with more modern hardware. After reviewing your order, everything you chose is correct except the spring weights. I would recommend four S152-7 springs for a 28 pound sash.
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