Correct parts please

Question

Hello, I'm trying to determine the correct parts to replace the balancers. 3 of the 4 balancers are stuck at the top. I pulled on the tension / cord and I can see the top of the balancer appears to be screwed to the side of the frame. I don't see where the balancer will attach when they are down at the bottom where they belong. I don't see a foot. The balancer looks as though it slides into the space where the latch would be.  Also, I need latches too. The number on the balancer is 26-5 if that helps. There's a very old wrinkled certification tag attached that reads series 2000. It's hard to read much else. Older home we recently purchased and I want to try and repair (and clean) these. Thanks for any guidance. Patty

Tom · Accepted Answer

I'm afraid I can't determine what type of balance you have based on these photos. It looks like a balance for a tilt window, but that's about all I can tell you at this stage.

In order to properly identify these, you are going to have to remove the entire balance from the window, preferably one that's in undamaged condition so that we can be certain that no important components are missing. I need a clear and close-up shot of the top end, bottom end, the clip at the end of the cord, and the pivot shoe.

The above details are the absolute minimum we need to proceed, so if you are unable to supply one of these details then we won't be able to make a recommendation. Those photos are necessary to proceed.

I know you also said that your balance doesn't use a shoe, but if this is a tilt window then it must have one. There's no other way for these to function, so I'm sure that there's one there. Please triple check and get back to me and we can work from there.