Cracked GU Operator

Home Owner from Staten Island

Feb 2, 2020 1:34 pm

Hello. Sorry to bother you but I am not sure if this is the correct thing that I am looking for. The window handle cracked the part that opens the window. It?s a gu brand. Will this work for it and if yes what Handel goes with it

3 user uploaded images

6 Replies

Bob from SWISCO

Feb 3, 2020 1:22 pm

Thanks for posting. It looks like the entire casement operator is damaged and needs to be replaced. Now unfortunately, GU operators have been discontinued and are no longer available; but we still might have a substitute that could work for you. To have a better idea if that's the case, can you remove the operator from the window and show us its entirety, including the link arm(s)? From there, we'll have a better idea if we can help you. Many thanks.

Home Owner from Staten Island

Feb 3, 2020 3:28 pm

Thank you for responding, I'm sorry I'm not sure how to take it apart.

4 user uploaded images

Bob from SWISCO

Feb 4, 2020 9:27 am

Thanks for getting back to me. See the video below that details how to replace the discontinued GU Operator with our 39-316 Dyad Operator. See if you could apply this to your window. Let us know what you think.

Home Owner from Staten Island

Feb 5, 2020 11:36 am

Ok so I should get the 39-316 Dyad Operator?

Bob from SWISCO

Feb 5, 2020 11:56 am

yes, if you believe you could apply it to your window. If you have not looked at the video I previously sent you, take a look at the video and let us know if any other questions come up.