Cracked GU Operator

A home owner from Staten Island says:
Hello. Sorry to bother you but I am not sure if this is the correct thing that I am looking for. The window handle cracked the part that opens the window. It?s a gu brand. Will this work for it and if yes what Handel goes with it
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Bob from SWISCO responded:

Thanks for posting. It looks like the entire casement operator is damaged and needs to be replaced. Now unfortunately, GU operators have been discontinued and are no longer available; but we still might have a substitute that could work for you. To have a better idea if that's the case, can you remove the operator from the window and show us its entirety, including the link arm(s)? From there, we'll have a better idea if we can help you. Many thanks.

A home owner from Staten Island says:
Thank you for responding, I'm sorry I'm not sure how to take it apart.
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Bob from SWISCO responded:

Thanks for getting back to me. See the video below that details how to replace the discontinued GU Operator with our 39-316 Dyad Operator. See if you could apply this to your window. Let us know what you think.

A home owner from Staten Island says:
Ok so I should get the 39-316 Dyad Operator?
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Bob from SWISCO responded:

yes, if you believe you could apply it to your window. If you have not looked at the video I previously sent you, take a look at the video and let us know if any other questions come up. 

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