Hi,
I am hoping you can help me. I have a Crestline crank-out window from about 1992. When I am inside, it is on the right side. So, from what I read, I guess I need a left-side thingy! Anyway, the window will no longer open. The crank just goes around and around. I switched handles, but that did not help. I have attached photos from inside and out. The color of the handle and cover is what I call taupe. It is not tan and certainly not white or brown.
If you have the innards to fix this window so it will open, can you please give me the code numbers of which parts to order? I think I would also like a handle as long as it is the same color. I measured the dimensions of the glass in the window and they are approximately: length= 42 1/4; width= 18 3/4. The length of the flat straight bar outside is about 8 1/4.
Thanks so much.
Charles
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Jasmine from SWISCO responded:
March 27, 2023
Thanks for reaching out. Your description of the issue with your casement operator leads me to believe that the gear in the operator is stripped. This a very common issue and you will need to replace the entire mechanism. Your hardware reminds me of our 39-334 and its opposite 39-333. Look over the measurements and compare them to your you existing hardware to confirm that this is the right replacement. See what you think. 
DImensions for 39-334
I've linked the other related hardware, like the handles in covers in case you are looking to replace those as well. |
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Jasmine from SWISCO responded:
March 29, 2023
It looks to me like you have the dark bronze but the lighting in your home could possibly be distorting the tone. With that being said, there is a chance I am wrong so I cannot say with certainty. I would recommend holding your handle up to the photo on our webpage as they are accurate to the color of the actual hardware. |
