Crestline Window Casement Operator

A home owner from GLENMONT NY says:

July 15, 2019

I need a replacement Truth operator with crank to fit this window. It should be a dark color as shown in the photo rather than white. I cannot reattach the crank handle and the entire inside fell off. I cannot close the window completely. Photos are attached.
Also can you recommend a local installer. I'm afraid if I try to remove the wood strip (painted a few times) from the window to expose the screws so I can remove the operator, I will ruin the wood.

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Bob from SWISCO responded:

July 22, 2019

Thanks for writing. Once that worm gear comes out of the operator, I'm afraid that means the entire mechanism is worn down and needs to be replaced. I can't tell what the length of your operator's arm is, but start by looking at our 39-027E and 39-28E. Go over the dimensions and let me know if you think these are what you need. I am afraid we have no contacts in your area. Sorry for any inconvenience!

Ellipse Style Single Arm Operator, 9-1/2"

39-027E

$20.70

Ellipse Style Single Arm Operator, 9-1/2"

39-028E

$20.70

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