Crestline Window Springs are coming apart

A home owner from USA says:

September 19, 2017

Hi
Can you guys help me?
Windows are 10 year old Crestline.
On my bigger windows the springs come apart. It appears the plastic clip is breaking off from spring end.
Thanks
George

Paul from SWISCO responded:

September 25, 2017

Hey George! There is a good chance you are showing us our S751-29 channel balance, 28TG option, with either our 15-014 knife shoe or 15-197 locking terminal. Take a look and compare your balance to ours. If you are still unsure, send us some photos of the entire balance.

A home owner from IL says:

September 26, 2017

hi paul,
the balancers i have are exactly 29" long, 1/2" wide, 7/16" deep. with the "28TG" engraved.
i attached some more pics. i had trouble uploading last time.
also, i came across this thread.
discussions/Series-751-balance-was-too-wide-77-92330
did this guy by chance have crestline windows? i have a funny feeling i'll have the same issue he had, because after the balancers broke, i had to push them into the jambliner a bit to allow the window to open. did you find a smaller balancer for him?
thanks
george

Tom from SWISCO responded:

October 2, 2017

Thanks again for waiting, George. After digging into this, I believe we found a solution for what you need. We were able to help that customer, but their balance (like yours) is no longer made, so it takes some trial and error to find a configuration that works. Thankfully, we have everything we need to get started. Can you just tell me how many you need?

29" Series 751 Channel Balance

Balance knife lock Shoe

15-014

$1.09

How to install a ribbed tilt channel balance with knife lock shoe

VIDEO

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Classifying Channel Balance Fittings

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