Custom Balance Rods

Quick Learner from Florida
Hello, I need custom balance rods to replace original rods as follows:

S380 35" with 15-029 shoe replacing 3435 original rods. I think 3440 will do since you do not seem to have half sizes on window weight.

I need 8 of these.

S380 23" with 15-029 shoe replacing 2220 original rods.

I need 2 of these.

Thank you very much!
6 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for contacting us! We can definitely supply these balances, though that 3435 stamp you gave us is very peculiar. That typically indicates an extra heavy duty spring. Rather than go with the 3440, I'd like you to tell me the exact weight of the sash those balances support. Custom balances can't be returned for a refund if anything is wrong, so it's best that we get that squared away before we go further. 

Quick Learner from Florida
Hi, thank you for your response. The weight of the sash is 30 lb. I have also developed a new problem in a different window - I cannot remove the sash from two of my single hung windows. The balance rod catches on the hold clip and I can slide the sash past it, but the sash will still not pop out of the window frame. I tried to break the sash guides to pop out the balance rods, but I cant break it all the way. Any thoughts? Thank you.
2 user uploaded images
Paul
Paul from SWISCO
SWISCO
Expert

For your S380-35 balance, you can use our 3440 because the weight range is 23 through 30 pounds. 

As for the sash not coming out of the frame, sometimes when the builders install the windows, they jam the sides a little too tight and doesn't give the sash enough play to come out. You might be able to use a thin putty knife to work out one side of the sash. There's not really a trick to it, unfortunately, you just have to see if you can unjam it. 

Quick Learner from Florida
Thank you for your responses. I am ready for custom order as follows:

S380 35" with 15-029 shoe, 3440 x8

S380 23" with 15-029 shoe, 2220 x 2

S380 30" with 15-029 shoe, 2940 x 4

Thank you.
Tom
Tom from SWISCO
SWISCO
Expert

You got it! I'll email you three order links right now made to those specifications. Please let me know if you had any questions.

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