Do I Have a Custom Length Balance?

Home Owner from Antelope Acres, California
So it appears that the closest offering you guys have for me is too long or too short. The 380 series has the right ends, but my length is 25 and 5/8ths, metal edge to metal edge excluding the clips. Do I need a custom size?

My broken balance has 25 4 3SI RH stamped on it.
10 Replies
Tom
Tom from SWISCO
SWISCO
Expert
Are you sure you have the S380-26? There is a certain type of specially made balance that comes in lengths that end on the 5/8". Are the pulley wheels inside the shoe, rather than the metal channel? If so, then you have this specially made balance. I will need to see pictures of the top and bottom nylon attachments and the metal hook at the end of the pulley string in order to identify what you need.
Quick Learner
Awesome,it does indeed have wheels inside. Will take a photo tonight when I get home.
Tom
Tom from SWISCO
SWISCO
Expert
Excellent! Let me know as soon as you can and we can work from there.
Home Owner
Here are some photos. This one broke. Will try and find the hook soon.
User submitted photos of a window balance.
Tom
Tom from SWISCO
SWISCO
Expert
Thank you! Yes, this is the balance I was thinking of. Please let me know when you find that metal clip, as it is necessary for us to find the right replacement.
Quick Learner
Here is the clip. Is it found on the website or would I need to call to order specialty?
User submitted a photo of a window balance.
Casey
Casey from SWISCO
SWISCO
Expert
Great, thanks for getting back to us! I'll email you a custom balance ordering link shortly.
Quick Learner
Could you also send me a link for one that is the same style but 19 5/8" long and has 19 0 stamped on it.
Paul
Paul from SWISCO
SWISCO
Expert
I'm afraid a stamp of 19 0 doesn't correspond with anything. Are you sure that's what it reads? If you're not, please take a picture of the stamp and upload it here for us to see. Thanks!
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