Custom Order

Hi there!

It appears you have an old discontinued balance. We can help but our replacement won't be exactly the same as what you show here.  To outline it for you, we'll be using a "skinny" ribbed version of our Series 795. This balance comes with a T-lock shoe by default but you won't be able to use it. You'll need to pop it off and find a way to re-install the metal clip that anchors to your pivot shoe in order for our replacement to function. In order for us to get this moving for you, can you show us a photo of how your balance mounts to the track?

As for the pivot shoe, our 15-134 looks like a better match but you would need to compare the specifications with yours to confirm they match up. 

Hey there! Emily isn't here today, but I'm very familiar with the product she talked about and I can help you out from here.

Like she mentioned, it's a 3/8" wide ribbed metal channel. It's the same base configuration as your original balance with one vital difference: instead of the metal clip at the bottom, it has a T lock shoe. That means you have to remove the T lock shoe when you get it and install the same metal clip you have on your old balance.

That metal clip  is actually not made anymore. I wish it was, it would make our lives a lot easier, but it's totally obsolete. Reusing it is necessary; if you can't, or if the clip ends up broken, then you'll have yourself a window that won't work.

With that in mind, we have all the information we have to get started. Please give me a little time to look into the availability of the two stamps you requested (28F and 28B) and I'll get back to you with a price quote ASAP.

Thanks again for waiting while I looked into this. We can supply both balances designed as stipulated. What I'll do now is email you two purchase links that you can use to add the respective sizes to your cart, allowing you to checkout with everything altogether.

Note that these balances will both come with a nylon T lock shoe at the bottom. This will have to be discarded upon receipt so that you may reuse that metal clip. Otherwise the assembly should be identical to your existing configuration.