Customer is difficult

Question

I have a customer that wants me to find the complete set of replacement hardware for these doors. All I have to work with are these 3 pictures. Can you identify the hardware without things taken apart?

Jasmine · Accepted Answer

Thanks for writing in! This handle set looks a lot like our 82-086 Legacy Keyed Handle Set. The internal mortise lock can most likely be replaced with the 82-265 Multi-Point Mortise Lock. There is a good chance that you'll need to replace the keeper as well. The keeper can be replaced with the 82-249 Sliding Glass Door Multi-Point Keeper.

I am confident these should be the right replacements but to confirm you'll need to be sure to compare the dimensions for each part; especially the distance between the installation holes.

Dimensions for 82-086

Alternate image for 82-265

Alternate image for 82-249