Difference between 15-001 and 15-002?

Handy Person from myrtle beach, s.c. 29577
Mar 7, 2012 2:08 pm
Hi- I have 10 windows which need balances replaced. I can't see the difference between the 15-001 shoes & the 15-002 shoes.
Our balances are either # 351 or 390?
22 inches from end of metal to end of metal.
I also want to replace the clips on the metal sash, some are broken, buy??
How the heck do they get screwed on?
The screw is UNDER THE CLIP??

Dave
5 Replies
Paul
Paul from SWISCO
Mar 7, 2012 2:28 pm
SWISCO
EXPERT
Thanks for posting. The 15-001 has a width of 1-1/8", while the 15-002 has a width of only 1". While this difference may not seem like much, it is, in fact, vital to the operation of your balance. We recommend that customers get as exact a measurement as they can before ordering their balances.

As for the clips on the metal sash, can you please upload a few pictures? If we can see them, we can identify them and help find a way to remove them.
Handy Person from myrtle beach, s.c. 29577
Mar 7, 2012 4:15 pm
Thanks for the response!
I cannot imagine how these clips were installed during mfg., unless they are bent over after screwing them in?
I'll have no trouble removing them- I'll just snap off those that are not already broken, but:
what do replacements look like & how do I order them?

Dave
A customer submitted photo of a window clip.
Paul
Paul from SWISCO
Mar 8, 2012 11:02 am
SWISCO
EXPERT
Please take a look at our 18-062, top sash guide. Do you think this might work for you?
Handy Person from Myrtle Beach, South Carolina
Mar 8, 2012 6:25 pm
Hello again- I may have missed an item needed to fix my windows?
Is there a clip that is located in the channel of the frame that POPS OUT so the sash can be removed?

Dave
Paul
Paul from SWISCO
Mar 9, 2012 8:21 am
SWISCO
EXPERT
Yes, there should be a thin metal take out clip that you pop out in order to remove the sash. It should look something like our 16-002 take-out clip. Please refer to our tutorial video on how to replace your non-tilt channel balances for further information.

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