1. Do I have to replace the pivot shoes, or only if they're broken? If I have to replace them, would 15-045 be the right one (I have attached a picture because I wasn't able to remove the shoe at this time since I would have to cut an opening)?
2. The other picture attached are plastic pieces that fit into the channel to cover it. Do you offer these also? The long one is about 30" long by 1.5" wide (it is bent to that size and clips into the sash channel). The short one is a clip about 2" long by1.25" wide (it has clips on the back about 3/4" wide that clip into the sash channel at the top to hide the screw in the balance).
Thank you for your help.
Eric
