Does Swisco have these pivot bars

A handy person from Medina Ohio says:
August 2, 2020
16 windows installed with this order. Multiple components have failed. Does Swisco have parts for this order?
Thumbnail of the uploaded file named IMG_0779.JPG
Thumbnail of the uploaded file named IMG_0780.JPG
Profile picture of Casey
Casey from SWISCO responded:
August 6, 2020

Hello,

It looks like you're showing us two separate, broken pivot bars. If so, you can start by comparing our 26-336 and 26-378 to undamaged versions of your hardware and see how they compare. Thanks for posting!
Pivot Bar, Simonton
Pivot Bar, Simonton
26-336
$2.70
3" Pivot Bar
3" Pivot Bar
26-378
$2.10
How to replace a window pivot bar
How to replace a window pivot bar
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.