Double-Hung Tilt Window - Broken Pivot Shoe Identification

Question

Hi,
Top window slams down and remains in an open position. Looks like the pivot shoe(?) is broken, leaving the window to fall off of the spiral tilt balance / shoe and down the channel. I was browsing and didn't seem to find a part that looks similar to this.

Thanks for any input!

Tom · Accepted Answer

That's definitely a broken pivot shoe. We can help but I'm not sure what size you need. Can you confirm the thickness and width?

The width is probably 1-1/4" but I can't say for sure what the thickness would be. Maybe 1/2". If I'm right then you should be able to use our 15-046 no problem. Look it over and see what you think.