Downstairs stripped window crank

Question

This is a circa year 2000 Windowmaster purchased from Home Depot and installed by my contractor. Looking from the inside, the crank is on the left and the window pivots out opening on the right. The part reads Entrygard and on the bottom there is a code 40754

Casey · Accepted Answer

Please start by reviewing the style of the 39-031 and 39-032 or the 39-155 and 39-156 operators. The main difference between the two styles is the length of the short link arm. Compare all dimensions and the orientation of your original to confirm the best fit. It also looks like your link arm may have an upward offset, while ours are downset. If so, these would still be our best replacement options but keep in mind that you would need to manipulate the arm to connect it to the sash.

Dimensions for 39-031

Dimensions for 39-155

As for the link arm becoming detached, it sounds like you may also need new stud brackets, which connect the link arm to the sash frame. We'll need to see photos of your basket uninstalled to narrow down your options. In the meantime, you're welcome to look through our selection here. Thank you!