G-U Window operator/controller is stripped
Thanks for posting. This GU operator was discontinued some time ago, but you might be able to use our 39-316 as a substitute. The video below shows how to do this. Take a look and see what you think.
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I'm not seeing any of this particular model of operator with a 5 1/2" attached arm instead of a 5" attached arm. Just thought I would run this by your staff to see if I'm overlooking something?
If you have no other operator option for me, my only other thought is to move the stud bracket (39-514) screwed to bottom of the window itself (that the new operator arm attaches to) 1/2" inward from the corner of the window where it's currently located. My thought is that this should reduce the needed arm length by 1/2" but I'm not sure if it will compromise the performance of the operator or window.
Hey there, maybe I can help. I've worked on this kind of project before and I know exactly what you're going through. The fact is that these brackets are a little particular about how far they can be moved, and there's no easy way to figure it out with trial and error. Based on your description I really think that 1/2" was a little too far of an adjustment. You probably want to pare it back to between a 1/8" to 1/4". That's what I would do.
I know that's not ideal, and it is frustrating. Using substitutions like this are never a perfect science. I can tell you with confidence that the hardware you purchased will work for your window, you just have to adjust the bracket to the sweet spot.