Handle Doesn't Close

A quick learner from Elmont NY says:
The handle doesn't close
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Emily from SWISCO responded:

Hello!

I believe you could have either our 39-031 & 39-032 or 39-155 & 39-156 operators. These operators may look almost identical at first glance but each has a different link arm length. Review the dimensions for each and compare them to yours to see which one matches up to your original assembly. 

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