Help, need parts for a Florida Extruders Milestone window

A home owner from Naples, Florida says:
July 13, 2019
Need top sash guide 1 1/2" long. Need channel balance 29" long with top 3/4"x1/2" & shoe 1"x1/2"x1". Only markings on balance 28D USB. For use in Florida Extruders Milestone series 1000. Thanks for help.
Thumbnail of the uploaded file named 15630505952732113845767294787491.jpg
Thumbnail of the uploaded file named 15630506201214653419023128661710.jpg
Thumbnail of the uploaded file named 15630506498645650946911316241276.jpg
Thumbnail of the uploaded file named 15630506738027626889381041358514.jpg
Profile picture of Bob
Bob from SWISCO responded:
July 18, 2019

Thanks for writing in. For your Top Sash Guide, check out our 18-180. Look it over and see if it matches. For your channel balance, I believe the S380-29 might be what you need. Go over all the specifications to confirm this. Your stamp code of 28D should translate to our stamp option of 2840. Let me know what you think.
29" Series 380 Channel Balance
29" Series 380 Channel Balance
S380-29
$11.10
1/2" Top Sash Guide
1/2" Top Sash Guide
18-180
$1.67
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.