Help Identifying Channel Balance

A quick learner from Tallahassee, FL says:
January 24, 2020
Good Afternoon,

Could you please help me identify these channel balances? Thanks!
Thumbnail of the uploaded file named 34a.jpg
Thumbnail of the uploaded file named 34b.jpg
Thumbnail of the uploaded file named 34c.jpg
A quick learner from Tallahassee, FL says:
January 24, 2020
Good Afternoon,

Could you please help me identify these channel balances? Thanks!
Thumbnail of the uploaded file named 29a.jpg
Thumbnail of the uploaded file named 29b.jpg
Thumbnail of the uploaded file named 29c.jpg
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Casey from SWISCO responded:
January 27, 2020

Thanks for your inquiry. Have a look at both our S380-35 and S380-30 channel balance. This comes assembled with a 19-005 balance top and 15-005 bottom balance shoe. You will need to compare the 'depth' measurement of your bottom shoe with ours to confirm this is a match. If everything looks correct, then you can go with the 2940 option (holds a sash weight of 23-28 pounds) and 3450 option (holds a sash weight of 30-34 pounds). 
A quick learner from Tallahassee, FL says:
January 29, 2020
Thanks so much for your reply. The depth on the bottom shoes matches your recommendation. Just to confirm, you're recommending 35" and 30" balances, when the imprints on the old balances read 34 and 29. I understood those imprint numbers to mean channel balance length in inches. If that is accurate, will the extra inch not cause any fitment issues? Thank you!
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Casey from SWISCO responded:
January 29, 2020

With the metal stamping beginning with "29 and 34", it tells us that the metal length of each balance is 35" and 30". If you would like to confirm those measurements to be accurate, you can measure the metal length of the balance only, excluding the nylon fittings. Get back to us and let us know how you make out. 
A quick learner from Tallahassee, FL says:
January 29, 2020
Thank you for your help, those measurements all check out and I've just placed the order for the replacements. Thank you!
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Casey from SWISCO responded:
January 29, 2020

You're very welcome. Glad we can help. 
30" Series 380 Channel Balance
30" Series 380 Channel Balance
S380-30
$11.30
30" Series 385 Channel Balance
30" Series 385 Channel Balance
S385-30
$11.30
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