Help Identifying repair and replacement part

Quick Learner from USA
Hello,
I currently have a Stanley bifold mirror/door with Stanley 4405Rs. I'd like help to identify the repair and replacement parts.

The issue:
The bifold door is lopsided. It seems like the bottom guide pin cannot take all the weight and leaves the top off the tracks

More photos below!
Thank you in advance,

This picture is after the bottom guide pin is put into the roller, the top part gets misaligned
the bottom guidepin (I couldn't get it out)
the top guidepin:
The roller track


Hello,
I have some new information, and I would like help to (1) troubleshoot where the problem is, and (2) identify parts.

Issue: the mirror bifold doors are sagging (at the pivot point the difference between the mirror and the top wall is 5/8, but the time it gets to the end of the first panel it gets to 7/8)

Calling in to swisco, a rep suggested the issue may not be the guide pins but the top pivot pin and/or brackets.

Some additional information and photos:
- the crack between the door and the wall on the pivot side stays relatively constant (around 1/8 in first, then becomes slightly smaller, but then is about 1/8 in at the bottom)
- when the door is closed (without the guide pins being in the rails), the top part of the mirror door hits the other side of the wall. The bottom part of the mirror door can still manage its weight enough to not hit the bottom track.
5 user uploaded images
7 Replies
Quick Learner from USA
An additional photo.
1 user uploaded image
Paul
Paul from SWISCO
SWISCO
Expert

Hey there,

Thanks for reaching out to us! All the adjustments for this door is done with adjusting pin shown in the additional photo you've submitted. This is the 23-113 Bi-fold Bottom Door Pivot. 

The adjusting pin seems to be adjusted all the way and it still can't keep the top pin in the 21-174 Roll Guide on the top track. With that in mind, I believe the hinges might be worn, which is causing the door to sag as you close it. It may also be that there is too much play on the height of the door opening. So you might have to shim the top track down.

Quick Learner from USA
How can I tell which of the problems you mentioned are the issue?

1. how can I tell if the hinges are the issues? I tried to move each of them and it doesn't seem to move
2. Door opening height issue. For context, I have another bifold mirror (exactly the same as this one) on the other side of the wall, and it seems to work properly. Does that make it less likely for this to be a height issue?
2. How do I go about shimming the top track down?

Lastly, can I use another 23-112 pivot on the bottom guidepin attached to a roller (not at the pivot point) to carry some of that weight too, so that the top spring loaded pin can go into the roller?
Paul
Paul from SWISCO
SWISCO
Expert

Hello,

Thanks for getting back to me. I've addressed your concerns below:

  1. If the hinges are tight, they are good. 
  2. If the openings and door heights are the same, that is not what is causing the problem. 
  3. My best suggestion is to go to your local lumber yard. They should have a length of lumber about 1/4" thick and they should be able to cut down the width to fit on the door header. You'll need to tack the wood on the header and screw the track to the wood.
  4. Are you talking about 23-114 top roller guide? This roller guide won't fit in this track, you would need a track like the 23-512. Before you do that, did you consider trading closest doors to see if the other doors would work correctly in this opening?


Quick Learner from USA
I was thinking about using 23-112 on the bottom (and it goes into the roll guide 21-174). It's probably not the right 'design' as the guide pin now takes some weight, but it might solve it in the short term.
Paul
Paul from SWISCO
SWISCO
Expert

Yes, for a quick fix, you can use the 23-112 spring loaded pin with the 21-174 roll guide.


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