Hi,
Two of my window balances are broken and need replacement. I have attached photos of stamp and plastic shoe on both ends.
When i measured the metal part (not including the plastic shoe part on both ends) they measured as :
- part that says 25-9 KX CMC 7: metal part is 26"
- part that says 26-9 BA CMC 11: metal part is 27"
I don't know what the original brand is but need replacement - can you please let me know which parts to order from your site?
Thanks!
Based on your photos, I recommend either our Series 385 or Series 380 channel balance. The only difference between them is the size of the shoe. We have detailed dimensions you can look over to confirm. All you have to do is look over our dimensions and then measure your own shoe to confirm the better match.
No, that measurement is the only difference at all. Don't overthink it. I look at it this way: one is 1", the other is more than 1". Shoes wear down with time, but they don't grow, after all. See which is closest.
Yes, it's best to replace both sides. Imagine the foot ache you'd get if you wore one brand new shoe and one broken-in shoe, and then imagine putting your window through that!
But you're welcome for the help, and thanks for coming to SWISCO.com
