Help identifying

A home owner from Florida says:
29" channel, 1/2" wide
28D stamp near shoe on channel
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Casey from SWISCO responded:

Hello,

With this combination of attachments, you could have either an S380-29 or S385-29 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2840 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.



Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A home owner from Florida says:
The bottom attachment on this appears to be roughly 7/8". Would the S380 , with the 1" attachment, be sufficient for this the?
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Casey from SWISCO responded:

We do have a 7/8" deep  15-029 bottom attachment that we can have installed on your balances through a custom order. We'll just need to know how many you'd like to order, with the minimum order being two. Thank you!

A quick learner from Florida says:
Thank you! Do I need to call in to place a custom order? Is that achievable through the website or could I order the S380 and a 15-029 individually and swap the shoe out by pulling the pin and putting back into place?
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Casey from SWISCO responded:

You would certainly be able to purchase the S380 balances and the 15-029 shoe to swap with the original. You'd just need to purchase new rivets and a riveting tool. If you still want to go the custom route, you'd just tell us how many you need and we would send you an order link and price quote to place your order. 

A home owner from Florida says:
A custom order link would be wonderful for two balances setup the way we've been discussing.

S380-29 w/ 15-029 shoe and 2840 spring strength.

Thank you so much!
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Casey from SWISCO responded:

Great, your order link is heading your way. Please let us know if you need anything else! 

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