Window balance 27 4 Caldwell CM

Quick Learner from San Jose CA
The last image is not clear - my apologies. The text on the channel is: "27 4 Caldwell". I can't find anything else on inside or outside.

The length is 28" (yes 28 not 27)! It is 1/2" wide and 5/8" deep.

Kindly help to identify replacement channels.
User submitted photos of a window balance.
7 Replies
Tom
Tom from SWISCO
SWISCO
Expert
Thanks for posting. Please see our S385-28, this looks to be a good match.
Quick Learner from San Jose CA
Great! I am ordering 6 channels and top sash cams. I'll post back with it installed with a follow up, if any.

Thanks for your help and prompt response, @Tom. Much appreciated!
Quick Learner from San Jose CA
I just noticed that the top shoe on S385 these has wings. But mine does not. I wonder if S350 might be closer to mine. Do you mind having another look at a photos to help confirm, please?
User submitted photos of a window balance.
Tom
Tom from SWISCO
SWISCO
Expert
Ah, I see. If your top attachment has no shoes, then you're right, the Series 350 would be a better match. I apologize for the confusion!
Quick Learner from SJC
No worries, all's good. Even though I had ordered S385 the nice folks at customer service helped me to change the order. Thanks for confirming it though, I appreciate it.

Best,
Quick Learner from SJC

I finally ended up using S350-28. The original one was rated for higher weight but I measured the weight of the windows on a home balance and based on that went with one that was rated lower, i.e. 2730. And now windows are far easier to operate, too.

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