Help identifying correct model

Home Owner from Cedar Key

Nov 15, 2023 5:17 pm

Hello, the lenght is 21 inch long. Marking says 2020.
Thank you.

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Jasmine from SWISCO

Nov 16, 2023 10:00 am

EXPERT

Thanks for posting! Your balance looks like it could be the Series 377 Channel Balance with a 19-018 top guide and a 15-005 bottom shoe. Since yours is 21" you'll need the S377-21 with a 2020 stamp.

Home Owner from Cedar Key

Nov 16, 2023 1:03 pm

Thank you for your reply Jasmine. Are the 2 clips 16-002 and 16-023 serving the same purpose being just from a different materials? Thanks Martina

Jasmine from SWISCO

Nov 16, 2023 2:09 pm

EXPERT

Hi Martina,

I'm happy to help. These take out clips do not function the same in the window. They also have different measurements.

It is best to replace the clip with what is already existing in the window.

I hope this helps!

Home Owner from Cedar Key

Nov 16, 2023 3:34 pm

Thank you Jasmine. I already placed the order for the balances but have one more question. I need to replace couple of Awning Window Crank Operator. Can you please helo me identify the correct model? Thank you

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Jasmine from SWISCO

Nov 17, 2023 10:09 am

EXPERT

I'm happy to help! To recommend a replacement for your awning operator, I'll need to see a photo of it removed from the window. I am looking to see a photo of the arm and the gear inside the operator.

Please let me know if you have any questions.

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