Help locating parts

A contractor from Florida says:
I am trying to replace these parts for our constant force window balancer.
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Thumbnail of the uploaded file named image.jpg
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Jasmine from SWISCO responded:

Thanks for posting. We are not able to provide an exact match for the pivot shoe you have however, I am confident our 15-199 should work as a replacement. Carefully review the measurements below to determine if this would be the right fit.

Alternate view of 15-199
Alternate view of 15-199

Your balances appear to be either our S160 (1/2" width) or our S165 (3/8" width) coil balances. To confirm which one you have you'll need to measure the width of your coils.

To recommend a proper replacement for your pivot bar, I'll need to see an undamaged pivot bar removed from the window.

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How to Replace a Triple Coil Balance System
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