Help me, please...2

A home owner from San Clemente, CA says:
Thank you Casey for all your help. I just fixed the window and works perfectly.
Now I have to change another channel balance.
This time this is what marked:
20 4
B.S.I
ML

Thank you!
Thumbnail of the uploaded file named IMG_20201106_081505025.jpg
Thumbnail of the uploaded file named IMG_20201106_081532969.jpg
Thumbnail of the uploaded file named IMG_20201106_081552636.jpg
Thumbnail of the uploaded file named IMG_20201106_081601046.jpg
Thumbnail of the uploaded file named IMG_20201106_081650022.jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

With this combination of attachments, you could have either an S380-21 or S385-21 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2040 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.



Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.