Help ordering the correct window channel

Home Owner from California

May 27, 2019 11:16 pm

Hi,
I?ve already ordered the wrong window channel so I?m trying to avoid making the same mistake twice! The stamp on my part is: 27-5 LX CMC 11. Would love any advice! Thanks.

4 user uploaded images

6 Replies

Tom from SWISCO

May 30, 2019 12:33 pm

Thanks for posting. Based on your photos, it looks like you have our S385-28 channel balance with a 2750 option. This balance has a 28" long metal channel and comes with our 19-005 top and 15-004 bottom. As long as those details match up then you should be fine.

Home Owner from California

May 31, 2019 5:02 pm

Thanks!

Tom from SWISCO

Jun 3, 2019 10:29 am

My pleasure! Thanks for considering us and please let me know if you have any further questions. We would be happy to help.

Home Owner from CA

May 1, 2020 3:50 pm

Tom!!!!!
I have this exact set of #'s on my non-tilt channel balance. I need to replace for 3 windows. Am I reading your response correctly; it comes with the top and bottom pieces already in the channel? The other customer's photos look the same as mine. I cannot take my end pieces out. They are riveted in.

Tom from SWISCO

May 4, 2020 2:25 pm

All of our balances come fully assembled and ready to install out of the box. That includes the top and bottom nylon fittings.

Just make sure those nylon fittings are the same size as yours. Don't depend on the stamp to identify your part; that's not a product code or anything it just indicates the calibration of the spring. I highly recommend getting measurements to be sure.