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Quick Learner from Orange county CA

Oct 2, 2015 12:08 am

It's 21" long but the shoes attached top and bottom have wings (see pictures)

User submitted photos of a window balance.

4 Replies

Paul from SWISCO

Oct 2, 2015 1:40 pm

Start by looking at our S385-21 and S380-21. I believe one of these balances could be what you need, depending on the size of your bottom shoe. Which is closer, based on your own measurements?

Quick Learner from Orange county CA

Oct 8, 2015 10:20 pm

I've received the 21" Series 385 Channel Balance today, as the stamp shown 20 4 so I chose option 2040 now the tension is too strong, Any idea how to make it lighter.
Thanks
JT

Tom from SWISCO

Oct 9, 2015 10:26 am

Sorry to hear you're having trouble. I would also recommend the 2040 option for a 20 4 stamp. I'm surprised it's too strong. Did you ever find your old balance to be too strong?

I'm afraid there's no way to adjust it. You would need a new balance entirely. Before you do anything, though, tell me what the weight of your sash is.