Help with Identification

Quick Learner from Jacksonville, Florida
Length = 29 inches. Stamped "28D" on metal. Appears to me that the top is 19-005 and the shoe is 15-005. But with them broken or attached, I have a hard time telling the difference.

Also I have many broken on diffeent windows; windows are all the same height bu different widths. Is it bad to assume rhat they're all the same or should I remove each one?
User submitted photos of a window balance.
4 Replies
Paul
Paul from SWISCO
SWISCO
Expert
The one you described sounds like our S380-29, however you should check all the windows. They may not necessarily be the same from window to window, or even from top sash to bottom sash.
Quick Learner
Thank you! Parts received were perfect replacements and only took about 5 minutes per window. In my case the sash guides were broken, which I believe led to the problems. These should be recommended for replacements to all buyers. I will be ordering more and helping my neighbors with the same problems. :)
Paul
Paul from SWISCO
SWISCO
Expert
This is great news. Let me know if you need anything else, we would be more than happy to assist you.
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