Help with balance replacement/part identification.

Home Owner from Charlotte, NC
Hello.  I have a few windows that have had a balance part failure.  Would appreciate your help to identify a suitable replacement part.  There is a stamp (pictured) that says 24 5 BSI RD.  I believe I have an open cam lock.
Thank you!
Michael
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2 Replies
Lauren
Lauren from SWISCO
SWISCO
Expert

Hi Michael, thank you for posting,

Your balance resembles the Series 795 channel balance. Since your T-lock shoe has an open cam, you will need the 15-195B shoe that is sold separately to switch out with the stock shoe before installation. The shoe should measure 1-1/4" wide. 

Dimensions for 15-195B
Dimensions for 15-195B

Your stamp does not directly translate to our options. Can you confirm the length of the metal channel only? Does it measure 25 inches long? Let me know to move forward. Thank you! 

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